All Collections
Trobleshooting
How can I opt out of data usage in R'ket Application?
How can I opt out of data usage in R'ket Application?
Updated over a week ago

We understand your concerns about privacy and data usage. If you decide that you no longer want your data to be used by R'ket Application, you have two easy options to opt out:

  1. Submit a Ticket through Our Help Portal:

    • Navigate to the 'Submit a Ticket' section right-footer conner button.

    • Fill out the form with your request to opt out of data usage. Please include any relevant details or concerns you may have.

    • Submit the form, and our support team will process your request promptly.

  2. Direct Email:

    • If you prefer, you can directly send us an email at [email protected].

    • Please include "Data Opt-Out Request" in the subject line to ensure swift processing.

    • In the body of the email, kindly provide us with your user details and any specific data usage concerns or requests.

Our team is dedicated to addressing your concerns as quickly as possible. Once we receive your request, we will take the necessary steps to opt your data out of our system and confirm the action with you.

How long does it take to process my opt-out request?

We aim to process all opt-out requests within 48 hours of receiving them. However, during periods of high volume, it may take a little longer. We appreciate your patience and understanding.

Will opting out affect my use of the R'ket Application?

Opting out of data usage may limit some personalized features and services within the R'ket Application. However, you will still be able to access and use the core functionalities of the app. If there are specific features that are important to you, please mention them in your request, and we will do our best to accommodate your needs while respecting your privacy preferences.

Can I opt back in later?

Absolutely. If you change your mind and wish to opt back into data usage to enjoy the full range of features offered by R'ket Application, you can do so at any time by contacting our support team through the help portal or via email.

Who can I contact if I have more questions?

If you have any further questions or concerns about data usage or the opt-out process, please do not hesitate to reach out to our support team via the help portal at help.r-ket.app or directly by email at [email protected]. Our team is here to assist you with any inquiries you may have.

Did this answer your question?